Customer Service

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My name is Jeff Barnhardt, and I am the President/CEO of AlarmTek. I have been in the security industry for 16 years now and one thing I know is that the customer is really what counts! What I mean by that, and I tell my staff this, is that I don’t sign their paycheques, the customer does.

So what I would like to do, to show you that we are serious about customer service here at AlarmTek, is give you my personal email address so you can contact me and let me know about your experiences with our company whether they’re good, whether they’re bad, even if they’re ugly; I want to hear about it.

We’re serious about customer service and we want to continue to get better.